Return & Refund Policy

Returns

At FaithChasing, we want you to be satisfied with your purchase.

We accept returns within 14 days of delivery for eligible items.

To qualify for a return:

• Item must be unworn, unwashed, and in original condition.
• Original tags and packaging must be included.
• Item must be free of stains, odors, pet hair, or damage.
• Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

• Sale or discounted items
• Gift cards
• Items marked as Final Sale
• Products damaged due to misuse or improper care

Exchanges

If you received the wrong size or would like a different size, exchanges may be available based on inventory.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the item
• A description of the issue

We will work quickly to make it right.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

If approved, refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are non-refundable.

Contact Us

For return requests or questions, contact us at:

Email: faithchasing4@gmail.com
Instagram: @faithchasing_
TikTok: @faithchasing_