Shipping policy

HIPPING POLICY

Last Updated: June 2026

Thank you for shopping with FaithChasing.

We are committed to getting your order to you as quickly and securely as possible.

Processing Time

All orders are processed within 1–5 business days after purchase.

Please note that processing times may be longer during product launches, restocks, holidays, or periods of high order volume.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Shipping Times

Estimated shipping times:

  • United States: 3–7 business days
  • International Orders (if available): 7–21 business days

Shipping times are estimates and are not guaranteed.


Shipping Rates

Shipping costs are calculated at checkout based on the destination and shipping method selected.

From time to time, FaithChasing may offer free shipping promotions.


Order Tracking

Once your order ships, you will receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.


Incorrect Addresses

Customers are responsible for providing accurate shipping information.

FaithChasing is not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an address error, contact us immediately at [faithchasing4@gmail.com] before your order ships.


Lost or Stolen Packages

FaithChasing is not responsible for lost, stolen, delayed, or damaged packages once they have been handed over to the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.


Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review the claim and work toward a resolution.


Pre-Orders

If a product is listed as a pre-order item, estimated shipping dates will be provided on the product page.

Pre-order shipping dates are estimates and may change due to production or shipping delays.


Contact Us

For shipping questions or concerns, please contact:

FaithChasing
Email: faithchasing4@gmail.com